To our valued patients,
The last several days have presented all of us with unique challenges on how to plan our days. As always, the safety of our patients and employees is our number one priority. With that in mind and out of an abundance of caution, we have made the difficult decision to close the Medi-Spa side of our clinic until 4/6. We will have staff answering phones and checking messages if you have any questions or concerns, and we will be rebooking currently scheduled appointments, as well as continuing to book future appointments starting 4/7. Our surgical side will remain open, and we are continuing to see new surgical consults and are still booking surgery. However, available appointments times have been reduced in order to comply with the CDC directive of less than 10 people together at a time. Our surgical suite is Quad A certified and we adhere to the strictest policies and procedures related to infection control. This includes continuing education of staff on the most current procedures for hand-washing and sterile processing of all instrumentation, a strict no-work rule for any employees who are ill with any symptom, requiring staff to wear gloves and masks when interacting with patients, and having patients wait in their car to facilitate social distancing guidelines. We have also instituted additional disinfectant rules for our office, which include regular and frequent wiping down of surfaces.
We will continue to monitor the health of all our staff, and should any of us come into contact with another person suspected or confirmed to have contracted Covid-19 OR have any symptoms of fever, cough, shortness of breath, malaise, etc… they will be asked to remain home and to contact their health care professional for guidance. They will not be allowed to return to work until they have a passed a two week period AND are symptom free. We ask all patients to do the same and notify us if you need to reschedule your appointment. During this period, we are suspending any late cancellation or no-show fees, though we ask that you give us the courtesy of notifying us as soon as you determine you cannot make your appointment. It is important to note that the vast majority of patients infected with this virus have very mild symptoms or a mild flu leading to complete recovery. We are also constantly monitoring the news as well as following the Oregon Medical Board news board, other hospital notifications and the CDC to make sure we have the most current information in order to better serve you.
As always, we are incredibly grateful for all our wonderful patients and the support you have shown us. We encourage you to follow the CDC guidelines of frequent hand-washing, social distancing, and disinfecting your work and living spaces on a regular basis. But most importantly, we encourage you to use this time to practice self-care activities. Reading, spending time in nature, music and other such activities will help to ease the mental stress and burdens we are all feeling at this time. We are working behind the scenes with other businesses to see how we can best support our community through all this as well.
Stay positive and stay healthy!
-The Gorin Plastic Surgery & MedSpa Team